Claims Specialist
3 weeks ago
About the Role
MW Appointments is seeking a skilled Claims Technician / Broker to join their team in Southend, Essex. As a key member of the claims team, you will be responsible for processing and monitoring international non-marine claims, dealing with accounting issues, and providing excellent customer service.
Key Responsibilities
- Process and monitor claims, ensuring timely and accurate resolution
- Deal with accounting issues and client inquiries, providing clear and concise communication
- Broking claims files into the market via ECF, maintaining accurate records
- Reconcile paid claims to bordereaux, identifying and resolving discrepancies
- Update paper files and electronic data, ensuring compliance with regulatory requirements
- Deal with Bureau / Xchanging inquiries, providing prompt and professional responses
Requirements
- 2+ years of experience in London Market claims, with a strong understanding of ECF
- Excellent communication and organizational skills, with the ability to work in a fast-paced environment
- Adaptable and flexible, with a team-oriented approach
- Proficiency in Brokasure Desktop, with a willingness to learn and develop skills
What We Offer
- Salary up to £45,000 per annum, including benefits
- Hybrid office and home working option
- Opportunities for professional development and growth
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