Claims Specialist

3 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom MW Appointments Full time
Claims Technician / Broker

About the Role

MW Appointments is seeking a skilled Claims Technician / Broker to join their team in Southend, Essex. As a key member of the claims team, you will be responsible for processing and monitoring international non-marine claims, dealing with accounting issues, and providing excellent customer service.

Key Responsibilities

  • Process and monitor claims, ensuring timely and accurate resolution
  • Deal with accounting issues and client inquiries, providing clear and concise communication
  • Broking claims files into the market via ECF, maintaining accurate records
  • Reconcile paid claims to bordereaux, identifying and resolving discrepancies
  • Update paper files and electronic data, ensuring compliance with regulatory requirements
  • Deal with Bureau / Xchanging inquiries, providing prompt and professional responses

Requirements

  • 2+ years of experience in London Market claims, with a strong understanding of ECF
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment
  • Adaptable and flexible, with a team-oriented approach
  • Proficiency in Brokasure Desktop, with a willingness to learn and develop skills

What We Offer

  • Salary up to £45,000 per annum, including benefits
  • Hybrid office and home working option
  • Opportunities for professional development and growth

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