Planning Coordinator

1 month ago


Leeds, Leeds, United Kingdom Pyramid8 Full time
Job Title: Planning Coordinator

Pyramid8 is seeking a skilled Planning Coordinator to join their team in South West Leeds. As a Planning Coordinator, you will play a crucial role in ensuring the smooth operation of our client's security equipment installation and maintenance services.

Key Responsibilities:
  • Book planned works in advance and schedule reactive and maintenance visits to meet customer Service Level Agreements (SLAs)
  • Log customer orders onto the CRM system and handle customer queries and requests
  • Respond to inbound and make outbound calls to customers and engineers
  • Process engineer reports and raise invoices after site visits
  • Build strong relationships with clients and engineers to deliver excellent customer service
Requirements:
  • 2 years of experience in planning and scheduling
  • Excellent customer service skills and ability to build strong relationships
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

As a Planning Coordinator at Pyramid8, you will have the opportunity to work with a dynamic team and contribute to the success of our client's business. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting role.


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