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Retail Operations Assistant

2 months ago

Worthing, West Sussex, United Kingdom Cats Protection Full time
About the Role

Cats Protection is seeking a highly motivated and experienced Retail Operations Assistant to join our team. As an Assistant Shop Manager, you will play a key role in maximizing shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators.

Key Responsibilities
  • Assist the Shop Manager in achieving sales targets and improving shop profitability
  • Manage the day-to-day operations of the shop, including stock management, customer service, and staff supervision
  • Act as a brand ambassador for Cats Protection, promoting the charity's values and mission
  • Develop and implement strategies to improve shop performance and customer engagement
  • Collaborate with the retail team to achieve business objectives and improve overall performance
Requirements
  • Proven experience in a retail environment, with a strong understanding of sales targets and financial management
  • Excellent communication and interpersonal skills, with the ability to motivate and manage a team
  • Ability to work independently and as part of a team, with a strong focus on customer service
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Knowledge of retail systems and software, with the ability to learn new systems quickly
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work for a leading animal welfare charity