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Capacity Planning Specialist
3 months ago
About Aira
Aira is dedicated to pioneering the future of home energy solutions, striving to create intelligent and sustainable living environments that make a significant impact. Beginning with our state-of-the-art heat pumps, we are set to expand into a holistic, smart clean energy technology ecosystem, incorporating dynamic electricity tariffs, advanced solar power systems, and innovative battery storage options.
Established in 2022, Aira has rapidly grown to a team of 400 talented individuals, all committed to propelling the clean energy movement forward. Our headquarters are located in Stockholm, Sweden, while our manufacturing facility in Poland plays a crucial role in bringing our innovations to fruition, with active markets in the UK, Italy, and Germany.
About the Role
The Capacity Planning Specialist plays a vital role in efficiently allocating resources to satisfy customer needs. By collaborating closely with the planning and logistics departments, along with technical teams, you will help ensure exceptional customer service delivery. This position is situated in our newly established office in Manchester, as part of a broader planning and customer service unit.
Key Responsibilities
- Oversee installation capacity and scheduling.
- Communicate effectively with customers, technicians, and team leaders.
- Maintain a courteous and professional demeanor at all times.
- Assist Team Leaders in identifying and implementing enhanced operational methods.
- Guide and mentor fellow Planning Agents in utilizing Aira systems.
- Collaborate closely with technicians to optimize resource allocation.
- Order materials, generate purchase orders, and coordinate material deliveries.
- Monitor team performance and leverage insights to enhance service operations.
- Receive forecasts from central functions, execute optimizations, and report outcomes either directly or through the Team Lead.
What We Offer
- Annual salary of £24,000
- 25 days of annual leave plus bank holidays
- Health cash plan
- Employee Gateway providing holiday and shopping discounts
- Life insurance
At Aira, we are not only advocates for next-generation energy solutions but also champions of Diversity and Inclusion. We believe that a diverse workforce fosters innovation and creativity, enabling us to better serve our customers and communities. We welcome individuals from all backgrounds, cultures, and perspectives to join our team. We are committed to creating an inclusive environment and will not tolerate any form of discrimination, as we work together to drive a new era for our people and our planet.
