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Retail Store Manager

2 months ago

Stourbridge, United Kingdom Blue Cross Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Blue Cross. As a key member of our retail operations, you will be responsible for driving sales, fostering community connections, and ensuring our shop thrives.

Key Responsibilities
  • Develop and implement sales strategies to achieve targets and maximize profits.
  • Build and maintain strong relationships with customers, volunteers, and stakeholders.
  • Lead and manage a team of volunteers to ensure smooth operations and exceptional customer service.
  • Manage stock levels, maintain a clean and organized store environment, and ensure compliance with health and safety protocols.
  • Liaise with suppliers, partners, and other stakeholders to ensure seamless operations.
Requirements
  • Proven retail management experience with a track record of driving sales and exceeding targets.
  • Excellent leadership and team management skills, with the ability to build strong relationships with customers and volunteers.
  • Strong commercial awareness, with the ability to analyze sales data and make informed decisions.
  • Good IT skills, with a basic understanding of finance and accounting principles.
  • Excellent customer service skills, with the ability to provide a high level of service to customers and volunteers.
What We Offer
  • A competitive salary and benefits package, including 38 days holiday rising to 43 with service.
  • Opportunities for professional development and career growth.
  • A supportive and collaborative work environment.
  • Recognition and rewards for outstanding performance.