Senior Administrative Officer

3 days ago

Rhyl, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time
Job Overview

The successful applicant will be an integral part of a dynamic Multidisciplinary team, providing comprehensive secretarial, administrative, and clerical support to North Wales Community Service.

Main Duties
  • Assist with arranging dental clinics and provide patients with suitable appointments.
  • Support the arrangement of specialist clinics, general anaesthesia, and sedation, as well as maintaining waiting lists, appointments, recalls, and associated clinical records.
  • Maintain the Dental Clinic Appointments Diary/recall system and appointments system.
  • Deal with enquiries from patients, general dental practitioners, general practitioners, hospital medical and nursing staff, local health boards, schools, nursing homes, and parents/guardians within own competence or refer to appropriate community dental staff.
  • Respond to messages left on the answer phone and refer messages and appointment cancellations to the appropriate Community Dental Clinic.
Working for Our Organisation

Betsi Cadwaladr University Health Board (BCUHB) North Wales is a leading healthcare organisation providing a wide range of services to the population of North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the "Disability Confident Employer" scheme.

We offer a supportive and inclusive work environment, with engaged leadership at all levels. Our organisation values are reflected in our "Proud to Lead" competence framework, which guides our behaviour and decision-making.

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