Team Leader

2 months ago

Scunthorpe, North Lincolnshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time
About the Role

The Patient Services Administration Team Leader will provide senior support and expert knowledge to the team of Medical Secretaries and other administrative staff within the specialty administration team.

Key Responsibilities
  • Provide support and assistance to the Service Manager, ensuring effective day-to-day management of the Medical Secretaries and other administrative staff within the team.
  • Ensure annual leave, flexitime, and sickness are managed and recorded accurately for staff directly managed by them, and that adequate cross-cover arrangements are in place.
  • Implement Trust policies for managing individual performance and for resolving poor performance.
  • Be responsible for continuing personal and professional development of staff and undertake yearly appraisals.
  • Assist in the recruitment of staff with the appropriate skills to support the needs of the specialty administration team.
  • Order stock and supplies as necessary and in line with Trust Scheme of Delegation.
  • Ensure training needs, including electronic systems, of current and new staff are met to provide a patient-focused service, as well as mandatory training.
About Us

Northern Lincolnshire and Goole NHS Foundation Trust is part of one of the largest acute and community healthcare groups in the NHS, serving over one million patients every year and managing a budget of over £1 billion.

We are committed to delivering world-class hospital and community services for the people we serve. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital, and Goole and District Hospital, for NLAG, and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

We believe that by developing a diverse, inclusive, innovative, skilled, and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group, and our community.

Person Specification
  • Essential:
    • RSA III typing or equivalent administration experience.
    • NVQ Level 3 in Business Administration/Customer Care or acquired equivalent experience.
    • GCSE or equivalent in English and Maths, grades A-C.
  • Desirable:
    • Educated to A-level.
    • Computer Literacy Course ECDL.

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