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Administrative Officer for Student Services
2 months ago
Location: Leeds, Leeds International Study Centre
Contract Type: Full Time – Fixed term
Salary: £23,400 per annum
At Study Group, we are committed to providing high-quality educational services in collaboration with leading universities. As a vital member of the Registry and Operations Team, you will report directly to the Head of Registry and Operations, focusing on compliance and administrative support within the centre.
KEY RESPONSIBILITIES
- Verify student compliance during enrolment, including visa checks and address confirmations.
- Process requests for visa amendments in accordance with UKVI guidelines.
- Address visa and immigration inquiries promptly and effectively.
- Maintain accurate records and provide comprehensive compliance data as required.
- Manage student withdrawals, ensuring proper documentation and reporting.
- Ensure accommodation indemnities are secured for underage students when necessary.
- Monitor student attendance, issuing warnings and reports as needed.
- Handle attendance inquiries and authorized absence requests per the Attendance Policy.
- Track and manage student debt, maintaining precise records and reporting to senior staff.
- Assist in completing student applications for university admission.
- Support the organization of student induction programs and events.
CANDIDATE PROFILE
- Level 3 Qualification or equivalent experience.
- Proven experience in an administrative role.
- Experience in an academic environment, particularly in student-facing positions (desirable).
- Familiarity with UKVI regulations (desirable).
- Strong organizational skills and attention to detail.
- Excellent customer service abilities.
- Proficient in Microsoft Office and other IT applications.
- Proactive and focused work ethic.
- Effective communication skills, capable of engaging with key stakeholders professionally.
- Ability to work under pressure while maintaining composure and professionalism.
- Evidence of collaborative teamwork.
ABOUT STUDY GROUP
Study Group is a premier international education provider dedicated to fostering student success and potential. Through partnerships with universities and a range of study programs, we offer students the resources they need to thrive. Our innovative digital learning platform enhances the educational experience, ensuring accessibility and engagement.
COMPLIANCE STANDARDS
We uphold rigorous standards in safeguarding and compliance to ensure the best outcomes for our students. Successful candidates will undergo necessary background checks and verifications.
We are an equal opportunity employer, committed to diversity and inclusion in the workplace. We believe in selecting the best candidates based solely on their skills and experience.
