Senior Emergency Officer

2 weeks ago

Barnstaple, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time
Job Title: Senior Emergency Officer

We are seeking a highly skilled and experienced Senior Emergency Officer to join our team at the Royal Devon University Healthcare NHS Foundation Trust. As a key member of our emergency services team, you will play a vital role in ensuring the smooth operation of our emergency services, including the coordination of bookings, scheduling, and administration.

Key Responsibilities:
  • Coordinate and undertake a full range of administration and scheduling processes for Booked Admissions in accordance with Trust Waiting List Policy, Patient Access Policy, and JAG Accreditation standards.
  • Ensure appropriate day-to-day management of the waiting lists to ensure theatre and clinic capacity is filled while prioritizing workload.
  • Supervise, support, and guide other booking officers to ensure a quality service is delivered at all times and that Trust Policies and Procedures are adhered to.
  • Deliver a high-quality service to all staff within the specialty, supporting clinical teams to provide an efficient service to patients.
  • Train and supervise other bookers to ensure they have the necessary skills and knowledge to perform their roles effectively.
Requirements:
  • Advanced level of administration and scheduling skills, with experience in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clinical teams and other stakeholders.
  • Ability to work under pressure and prioritize tasks effectively to meet deadlines.
  • Strong organizational and time management skills, with the ability to manage multiple tasks and priorities.
  • Knowledge of Trust Policies and Procedures, including Waiting List Policy, Patient Access Policy, and JAG Accreditation standards.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development and training opportunities to enhance your skills and knowledge.
  • A chance to make a real difference in the lives of our patients and their families.

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