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Investigation Support Specialist

2 months ago

Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

Company Overview

Hays Specialist Recruitment Limited is a leading provider of recruitment services, specializing in temporary and permanent placements. As an independent regulator for the healthcare industry, we are seeking an experienced administrator to support our Investigations team.

Job Summary

We are looking for a highly organized and detail-oriented individual to join our team as an Investigation Support Specialist. The successful candidate will provide administrative support to our Investigations team, ensuring the smooth operation of our investigations process.

Key Responsibilities

  • Update and maintain accurate and detailed records of investigations
  • Respond to internal and external inquiries, providing timely and professional communication
  • Manage and maintain confidential files and data, adhering to data protection regulations
  • Prepare and send written correspondence to professional bodies and the public
  • Develop and maintain strong relationships with colleagues and stakeholders, adapting communication style to meet individual needs
  • Prioritize workload, meeting deadlines in a fast-paced environment

Requirements

  • Excellent written communication skills, with experience in producing high-quality documents
  • Proven experience in managing confidential files and data, with a strong understanding of data protection regulations
  • Ability to work accurately and efficiently, with a high level of attention to detail
  • Strong interpersonal skills, with the ability to build effective relationships with colleagues and stakeholders
  • Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines

What We Offer

  • A competitive hourly rate, plus holiday pay
  • A hybrid working arrangement, with the opportunity to work from home and in our city centre-based office
  • A 35-hour working week, Monday to Friday
  • A supportive and inclusive work environment, with opportunities for professional development