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Retail Operations Assistant

2 months ago


Sudbury, Suffolk, United Kingdom Wood Green, The Animals Charity Full time
About the Role

We're seeking an ambitious and enthusiastic individual to join our team as an Assistant Shop Manager. As a key member of our retail team, you'll play a vital role in supporting the Shop Manager in the day-to-day management of our shop.

Key Responsibilities
  • Support the Shop Manager in managing the shop's operations, including stock deliveries and collections, record keeping, and cash handling.
  • Contribute to generating donations and developing effective display and merchandising strategies.
  • Assist in recruiting, training, motivating, and managing a loyal and committed team of volunteers.
  • Provide excellent customer service and maintain a positive shopping experience for our customers.
  • Work collaboratively with the team to achieve sales targets and improve shop performance.
What We Offer
  • A competitive salary of £23,400 pro rata per annum.
  • Pro rata equivalent of 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years.
  • Up to 8% employer pension contributions.
  • Support towards healthcare costs (cashplan).
  • Free access to Headspace.
  • Life assurance (4x salary).
  • 25% discount in our charity shop.

We're committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.