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Warehouse Operations Manager

2 months ago

Dagenham, Greater London, United Kingdom Great Bear Full time
Warehouse First Line Manager

We are seeking a highly motivated and organized Warehouse First Line Manager to join our team at Great Bear. As a key member of our operations team, you will be responsible for overseeing warehouse operations to ensure seamless execution of our logistics processes.

Key Responsibilities:

  • Act as the primary point of contact for communication with the administration, stock, and management teams to resolve issues and ensure smooth operations.
  • Prepare and complete shift handover documents to ensure a seamless transition of information and tasks.
  • Manage the performance of warehouse operatives using warehouse management system tools.
  • Lead and motivate your team to ensure compliance with people processes and policies.
  • Develop and implement training plans to ensure the team has the necessary skills to meet operational requirements.
  • Ensure all compliance requirements are met, including key control, key logs, radio logs, scanner logs, and MHE pre-op check sheets.
  • Conduct regular safety and legal checks to ensure a safe working environment.
  • Assist with weekly customer updates as required.

Requirements:

  • Proven experience in a FLM or Senior WH Operative role, preferably in a fast-paced logistics/3PL environment.
  • Strong operational and people management skills.
  • Excellent computer skills with high attention to detail, and knowledge of WMS systems and SAP is an advantage.
  • Ability to motivate and empower others, while providing staff with development opportunities and coaching.
  • Adaptable and able to consult others and communicate proactively.
  • Ability to work in a systematic, methodical, and orderly way to consistently achieve project goals.

About Great Bear:

We are a diverse and inclusive organization committed to employee development and recognizing success. Our dedicated learning and development programs are open to every employee, giving you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

We offer a wide range of benefits, including:

  • Competitive holiday entitlement.
  • Pension scheme with a 4% employee and 4% employer contribution.
  • Life Assurance - x2 your annual salary.
  • Wellness program with access to confidential telephone counseling and legal information service.
  • Eye care vouchers for substantial savings on eye tests and prescription glasses.
  • Reward and recognition programs, including Employee of the Month and Year, special recognition, and long service awards.
  • Everyday discounts through our benefit platform.