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Assistant Manager
2 months ago
Job Summary:
We are seeking an experienced and skilled Assistant Manager to lead our front of house team at Baxendale Mason Ltd's gastro pub with rooms. As a key member of our management team, you will be responsible for delivering exceptional customer service, managing staff, and driving sales growth.
Key Responsibilities:
- Lead the front of house team to ensure seamless service delivery and high customer satisfaction
- Manage staff performance, provide training and development opportunities, and conduct regular performance reviews
- Develop and implement sales strategies to drive revenue growth and increase customer loyalty
- Collaborate with the kitchen team to ensure smooth service delivery and high-quality food presentation
- Manage room bookings, ensure guest comfort, and provide exceptional customer service
Requirements:
- Proven experience in a similar role, preferably in the hospitality industry
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong customer service skills and a passion for delivering exceptional guest experiences
- Basic knowledge of financial management and control
What We Offer:
- A competitive salary of £35,000, negotiable for the right candidate
- Live-in accommodation
- Opportunities for career growth and professional development
About Us:
Baxendale Mason Ltd is a leading hospitality company that operates a range of gastro pubs and restaurants across the UK. We are committed to delivering exceptional customer experiences and providing our staff with opportunities for growth and development.
