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Service Workshop Manager
2 months ago
Job Role
Aftersales, Service, Parts & Workshop
Dealership
Audi Birmingham
Employment Type
Full-time
Ref
31697
Salary
Excellent Basic Salary with OTE of up to £40,000 plus benefits
Contract Type
Permanent
Workplace Type
On-site
Brand
Audi
An excellent opportunity has arisen for a Workshop Controller to join our Audi Dealership in Solihull. Hours of work are 08:00 - 18:00, Monday to Fridays and Saturdays on a rota basis.
Excellent Basic Salary with OTE of up to £40,000 plus benefits.
Job Responsibilities
- Managing the Workflow
- Manage the workflow of all jobs to brand standard.
- Team Management
- Manage a team of Technicians ensuring workflow through the workshop is done in an efficient and effective manner.
- Performance Management
- Manage the performance of the workshop to ensure that KPI targets are achieved.
- Resource Planning
- Manage and plan workshop / support resources to ensure that work requirements are fulfilled.
- Customer Support
- Support the service department with specifications and coding of non-standard, complex jobs and ensure all such work is approved with customers prior to any work being started.
- Complex Job Management
- Manage the handover of complex or potentially contentious jobs (invoices, claims) to ensure full buy-in and agreement from the customer (Retail or Internal).
Requirements
- This role would ideally suit someone who has previously worked within a dealership as either a Trainee Workshop Controller, Experienced Workshop Foreman or Experienced Workshop Controller and are looking to Listers for more opportunities to progress.
- Unlimited confidence, resilience, drive, energy and talent.
What We Offer
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Free Parking / On-site Parking
- Company Events
Why Listers?
This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.
