Referral Officer

1 month ago


North East, United Kingdom Hays Business Support Full time

About the Role:

We are seeking a skilled Referral Officer to join our team at Hays Business Support. As a Referral Officer, you will be responsible for providing exceptional customer service to individuals seeking support.

Key Responsibilities:

  1. Respond to inbound calls from customers in a contact centre environment
  2. Work collaboratively with a team to achieve excellent customer outcomes
  3. Adhere to a shift rota, including one in four weekends

Requirements:

  1. Excellent communication and interpersonal skills
  2. Ability to work effectively in a team environment
  3. Desire to provide exceptional customer service

What We Offer:

  1. A competitive salary and comprehensive benefits package
  2. The opportunity to work for a reputable company in the private healthcare sector

How to Apply:

If you are a motivated and customer-focused individual, please submit your application, including your up-to-date CV, or contact us to discuss this opportunity further.



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