Customer Operations Specialist
4 weeks ago
Lendable is a leading fintech company that aims to revolutionize consumer finance by making it faster, cheaper, and friendlier. We're a team of innovators who are passionate about building a better financial future for our customers.
Job Title: Customer Operations ExecutiveJob SummaryWe're seeking a highly skilled Customer Operations Executive to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.
Key Responsibilities- Provide high-quality customer service via phone, email, and live chat
- Resolve customer queries and issues in a timely and professional manner
- Work closely with the team to identify opportunities for process improvement and implement changes to enhance customer experience
- Escalate complex issues to management and provide recommendations for resolution
- Meet performance targets and contribute to the success of the team
- Minimum 6 months of customer service experience
- Previous experience in loans, cards, and motor finance is desirable
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet performance targets
- Competitive salary and benefits package
- Opportunity to work with a leading fintech company
- Professional development and growth opportunities
- Flexible working arrangements, including remote work options
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].
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Customer Operations Specialist
1 month ago
Chatham, Kent, United Kingdom Lendable Full timeAbout LendableLendable is a leading fintech company that aims to revolutionize consumer finance by making it faster, cheaper, and friendlier. We're a team of innovators who are passionate about building a better financial future for our customers.The RoleWe're seeking a highly skilled Customer Operations Executive to join our team. As a key member of our...
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Customer Operations Specialist
1 month ago
Chatham, Kent, United Kingdom Lendable Full timeAbout LendableLendable is a leading fintech company that aims to revolutionize consumer finance by making it faster, cheaper, and friendlier. We're a team of innovators who are passionate about building a better financial future for our customers.The RoleWe're seeking a highly skilled Customer Operations Executive to join our team. As a key member of our...
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Customer Operations Specialist
1 month ago
Chatham, Kent, United Kingdom Lendable Full time{"About LendableLendable is a fintech company on a mission to revolutionize consumer finance by making it faster, cheaper, and friendlier. We're building one of the world's leading fintech companies and are off to a strong start, with a team of over 400 people and a reputation for being one of the fastest-growing tech companies in the UK. We're profitable...
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Customer Operations Specialist
1 month ago
Chatham, Kent, United Kingdom Lendable Full time{"About LendableLendable is a fintech company on a mission to revolutionize consumer finance by making it faster, cheaper, and friendlier. We're building one of the world's leading fintech companies and are off to a strong start, with a team of over 400 people and a reputation for being one of the fastest-growing tech companies in the UK. We're profitable...
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Customer Operations Specialist
4 weeks ago
Chatham, Kent, United Kingdom Lendable Full timeAbout LendableLendable is a leading fintech company that aims to revolutionize consumer finance by making it faster, cheaper, and friendlier. We're a team of innovators who are passionate about building a better financial future for our customers.Job Title: Customer Operations ExecutiveJob SummaryWe're seeking a highly skilled Customer Operations Executive...
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Customer Operations Specialist
4 weeks ago
Chatham, Kent, United Kingdom Lendable Full timeAbout LendableLendable is a leading fintech company that aims to revolutionize consumer finance by making it faster, cheaper, and friendlier. We're a team of innovators who are passionate about building a better financial future for our customers.Job Title: Customer Operations ExecutiveJob SummaryWe're seeking a highly skilled Customer Operations Executive...
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Chatham, Kent, United Kingdom Lendable Full timeAbout LendableLendable is a leading fintech company that aims to revolutionize consumer finance by making it faster, cheaper, and friendlier. We're a team of innovators who are passionate about building a better financial future for our customers.Job Title: Customer Operations ExecutiveJob SummaryWe're seeking a highly skilled Customer Operations Executive...
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