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Case Coordinator

2 months ago

Hull, Kingston upon Hull, United Kingdom Sussex Police Full time

About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Case Administrator. As a key member of our team, you will play a crucial role in preparing digital prosecution files for court, ensuring timely and accurate submissions.

Key Responsibilities

  • Prepare and manage digital prosecution files for court, adhering to strict timescales and prioritizing files according to court date.
  • Update records and provide quality checks, utilizing your IT skills to input files onto relevant systems.
  • Deliver excellent customer service, providing timely updates following each court hearing and ensuring victims and witnesses receive accurate information.
  • Progress digital prosecution files through the courts, prioritizing files and ensuring cases are dealt with expeditiously where required.
  • Handle and prioritize internal and external correspondence, researching and forwarding correspondence for action.

Requirements

  • First-class organizational, computer, and problem-solving skills.
  • Attention to detail and ability to analyze information, re-directing correspondence accordingly.
  • Previous experience in a customer-focused environment or supportive network, with excellent communication and interpersonal skills.
  • Ability to work under pressure, managing a large volume of files and prioritizing tasks effectively.
  • Capacity to integrate into an established team and work under your own initiative.

Why Work with Us?

Sussex Police offers a supportive and dynamic work environment, with opportunities for career progression and professional development. We prioritize work-life balance, offering flexible working arrangements and a range of benefits, including a contributory pension scheme, generous annual leave allowance, and discounts for everyday spend.