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Oracle Cloud Fusion ERP Technical Specialist
2 months ago
About the Role:
We are seeking an experienced Oracle Cloud Fusion ERP Tech Support Analyst to join our team at dnevo Partners. As a key member of our Oracle Cloud Implementation and Support Teams, you will play a crucial role in enhancing the Oracle Cloud Fusion system, ensuring alignment with project management best practices to deliver improvements within scope, time, and cost constraints.
Key Responsibilities:
- Provide expert support and maintenance for Oracle Cloud Fusion modules, contributing to system improvement initiatives.
- Manage configuration and resolve complex application issues, collaborating with users and external suppliers as needed.
- Lead module-specific Oracle development projects and support business teams in application project execution.
- Recommend and implement system and business process improvements.
- Analyse user processes, creating data and process flow diagrams, and delivering actionable insights.
- Liaise with third-party ICT partners and suppliers for module-specific enhancements.
- Develop documentation and procedures for application support and manage testing of system improvements and releases.
Requirements:
- Expertise in Oracle Cloud Fusion ERP modules (e.g., AR, AP, Cash Management, GL, EPM/PBCS, iProcurement).
- Strong understanding of systems analysis, development, and reporting tools like OTBI and BI Publisher.
- Knowledge of data governance, including GDPR and data security.
- Build and maintain relationships with stakeholders.
- Simplify complex technical issues for non-technical audiences.
- Lead and motivate project teams, promoting continual improvement and innovation.
- Make informed decisions, balancing risks and benefits under pressure.
- Efficiently manage time, resources, and adapt to changing priorities.
- Extensive experience in functional support, testing, and user needs analysis for Oracle Cloud Fusion.
- Proven track record in process mapping and documentation.
What We Offer:
At dnevo Partners, we offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and experienced Oracle Cloud Fusion ERP Tech Support Analyst looking for a new challenge, we encourage you to apply for this exciting opportunity.
