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Shift Manager
2 months ago
About the Role:
We are seeking a highly skilled and experienced Shift Manager to lead our restaurant operations. As a Shift Manager, you will be responsible for ensuring the smooth day-to-day running of the restaurant, managing a team of staff, and maintaining high standards of customer service and food quality.
Key Responsibilities:
- Lead and manage a team of staff to deliver excellent customer service and achieve sales targets.
- Manage restaurant operations, including inventory management, stock control, and cash handling.
- Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and control labor costs, and manage staff rotas to ensure adequate coverage.
Requirements:
- Previous experience in a similar role, preferably in the food service industry.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
- Ability to work flexibly, including evenings, weekends, and bank holidays.
- Basic math skills and accuracy with cash handling.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career progression and professional development.
- A fun and dynamic work environment, with a team of like-minded individuals.
- Free meals while working and discounts on days off.
- Target annual bonus of 10%, paid quarterly.
About Us:
Wendy's is a fast-food restaurant chain that prides itself on serving high-quality food and providing excellent customer service. We are committed to being a responsible and sustainable business, and to making a positive impact on our communities.
