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Receptionist - Patient Services

2 months ago

Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

About the Role

The Royal Devon University Healthcare NHS Foundation Trust is seeking a highly skilled and experienced Receptionist to join our team in a busy clinical environment. As a key member of our front desk team, you will be responsible for providing a high-quality reception service to patients attending clinics based within the Walk-in Centre building.

Key Responsibilities

  • Provide a warm, friendly, and efficient reception service to all visitors to the centre.
  • Work flexibly to support clinical services, undertaking a range of reception and administration duties.
  • Communicate professionally and sensitively with members of the public, demonstrating a positive self-motivated attitude and ability to remain calm and professional at all times.
  • Work alongside a team of reception staff across 2 reception areas, supporting the delivery of high-quality patient services.

Requirements

  • Excellent communication skills and ability to multitask.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Non-judgmental and empathetic approach to working with diverse patient groups.
  • Computer skills and ability to learn new systems quickly.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • Flexible working arrangements and work-life balance.
  • Access to comprehensive occupational health services and wellbeing activities.