Assistant Shop Manager
4 weeks ago
As a key member of the Claires team, you will support the Store Manager in driving sales and profit, delivering exceptional customer service, and maintaining store operations. Your responsibilities will include:
- Sales and Profit: Achieving retail store targets and driving sales growth
- Customer Service: Providing the finest level of customer service and ensuring customer satisfaction
- Store Operations: Maintaining a well-organized and efficient store environment
- Commerciality: Ensuring the store is well merchandised and commercially correct
- Team Leadership: Assisting the Store Manager in training and coaching the store team to enhance their skills and career development
Claires is a leading high street fashion retailer with over 3000 stores globally, specializing in fashionable jewelry, accessories, and cosmetics products. Our core customer ranges from children to young women, accommodating all our customers' moods, attitudes, and styles.
About You- High school diploma or equivalent required
- Minimum one year retail management experience
- Excellent verbal/written communication and organizational skills
- Basic computer skills
- Sound understanding of mathematics and strong reading comprehension skills
- Understands the importance of Customer Service
- Ability to analyze sales reports and strategically problem solve
- Ability to stand during scheduled shifts
- Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers
- Ability to operate POS system
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