Salesforce Field Service Consultant

4 weeks ago

Redcar, Redcar and Cleveland, United Kingdom ZipRecruiter Full time
Salesforce Field Service Consultant Opportunity

We are seeking a highly skilled Salesforce Field Service Consultant to join our team. As a Field Service Technical Consultant, you will be responsible for providing technical expertise and guidance to our clients on the implementation and configuration of Salesforce Field Service.

About the Role

This is an exciting opportunity to work with a leading company in the Salesforce ecosystem, providing technical consulting services to clients across various industries. As a Salesforce Field Service Consultant, you will be working closely with our clients to understand their business needs and provide tailored solutions using Salesforce Field Service.

Key Responsibilities

  • Provide technical expertise and guidance on the implementation and configuration of Salesforce Field Service.
  • Work closely with clients to understand their business needs and provide tailored solutions using Salesforce Field Service.
  • Develop and maintain strong relationships with clients and internal stakeholders.
  • Stay up-to-date with the latest Salesforce Field Service features and best practices.
  • Collaborate with cross-functional teams to deliver high-quality solutions to clients.

Requirements

  • At least two years' experience as a Salesforce Field Service technical consultant.
  • Experience installing SFS managed package and configuration using guided setup.
  • A strong understanding of SFS scheduling, optimization configuration, out-of-box capabilities and configuration of scheduling policies, work rules & service objectives.
  • An understanding of SFS resource management, including contractors, timesheets, operating hours, shifts, primary and secondary territory setup, inventory management (return, request & track).
  • An understanding of Field Service mobile app capabilities, including offline architecture, capabilities and how to complement it with supporting architecture including Salesforce Mobile app and third-party mobile applications.
  • Worked with SFS architecture, work order, service appointment life cycle, bulk scheduling, dispatch, un-scheduling, preventive maintenance and configuration of dispatcher Gantt.
  • The capability to integrate via API in and out of Salesforce.
  • Salesforce Field Service Consultant certification would be advantageous.
  • The experience and ability to own the solution and provide architectural oversight throughout the project.
  • Experience in scoping, planning, and presenting project plans.

What We Offer

  • A competitive salary and benefits package.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A collaborative and dynamic work environment.
  • The opportunity to work with a leading company in the Salesforce ecosystem.
  • A chance to make a real impact on our clients' businesses.

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