Customer Service Liaison

4 weeks ago


Oxford, Oxfordshire, United Kingdom Activate Learning Full time
About the Role

We are seeking a highly skilled and enthusiastic individual to join our team as an Administration & Customer Service Advisor. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our students, ensuring they receive the best possible experience at our college.

Key Responsibilities
  • Provide expert advice and guidance to students on our courses and services, helping them to make informed decisions about their educational journey.
  • Support and encourage students to overcome fears and perceived limitations, empowering them to achieve their goals.
  • Liaise closely with faculty teams to convert applicants to enrolments, ensuring a smooth and efficient process.
  • Arrange interviews and confirm offers, providing excellent communication and customer service skills.
  • Provide cover for reception duties as required, ensuring the college runs smoothly and efficiently.
What We Offer
  • A competitive salary and annual incremental progression.
  • A comprehensive benefits package, including pension scheme, annual leave, and flexible working options.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with a team dedicated to transforming lives through learning.
Who We Are

Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning. We are passionate about providing exceptional education and training, and we are seeking like-minded individuals to join our team.

We are an equal opportunities employer and welcome applications from all candidates who meet or exceed the minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. If you require any reasonable adjustments either at application or interview stage, please contact our talent team directly.



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