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Care and Support Supervisor

2 months ago


Isleworth, Greater London, United Kingdom Octavia Full time
About the Role

We are seeking an experienced and compassionate Care Team Manager to join our team at Octavia. As a key member of our management team, you will be responsible for leading and supervising a team of care staff to deliver high-quality care and support services to our residents.

Key Responsibilities
  • Leadership and Supervision: Lead and supervise a team of care staff to ensure that the quality of care is appropriate to the needs of our residents.
  • Care Planning and Delivery: Develop and review individual care and support plans with residents, families, and staff to ensure that they are of a high standard and meet the needs of our residents.
  • Staff Management: Manage and develop the skills of care staff to ensure that they are competent and confident in their roles.
  • Quality Assurance: Ensure that all care and support services are delivered in accordance with our policies and procedures and meet the standards set by regulatory bodies.
  • Communication and Collaboration: Communicate effectively with residents, families, and staff to ensure that their needs are met and that they are informed about their care and support.
  • Risk Management: Identify and manage risks to residents and staff to ensure their safety and well-being.
Requirements
  • Experience: A track record of delivering high-quality care and support services to vulnerable adults, including those with complex needs.
  • Leadership and Management: Proven experience of leading and managing a team of care staff.
  • Knowledge and Skills: A good understanding of care and support principles, including dignity, privacy, independence, choice, and fulfillment. Ability to apply this knowledge effectively in a care and support setting.
  • Qualifications and Training: A good standard of general education, including GCSEs in Maths and English. A QCF Level 2 Diploma in Health and Social Care or equivalent. An NVQ/QCF Diploma Level 3 in Health and Social Care or will work towards this qualification within 18 months of starting.
What We Offer
  • Competitive Salary: A competitive salary package for this role.
  • Benefits: A range of benefits, including flexible working, life assurance, employee wellbeing app, online GP service, cycle to work scheme, and opportunities for self-development and volunteering.