Operations Support Specialist

7 days ago


Huntingdon, Cambridgeshire, United Kingdom Cox Automotive Full time
{"Job Title": "Operations Assistant", "Job Description": "Job Summary

Manheim Vehicle Services is an evolving business that requires an agile and responsive support function to manage customer requirements. As we develop our services and expand our customer base, the support team must ensure we deliver these services within Service Level Agreements (SLAs) and to a high standard.

Key Responsibilities:

  • Ensure all customer-defined requirements are delivered, meeting operational and customer service excellence standards.
  • Responsible for the safe and efficient movement of vehicles on-site, adhering to Health, Safety, and Environment (HSE) requirements.
  • Assist in the manoeuvring of vehicles to maintain a tidy and orderly appearance in the Yard.
  • Support the stock check and reconciliation process.
  • Ensure a full and compliant understanding of the "gating in" process, "Pre Inspection", and operating "360 imagery booths".
  • Conduct yourself in a calm and courteous manner when dealing with customers and team members.
  • Drive vehicles as instructed by your line manager, for which you are licensed to drive.
  • Perform Quality Control checks within a managed timeframe.

Requirements:

  • Strong communication skills, with the ability to communicate effectively with colleagues and provide clear instructions.
  • The ability to drive a variety of vehicles with different ignition procedures and transmissions.
  • Good time management skills, with the ability to prioritize workload and meet deadlines.
  • Able to cope well under pressure in a busy atmosphere, maintaining attention to detail.
  • Compliant with the use of handheld and tablet technology.
  • Computer literate, with a compliant understanding of CAMS.
  • A basic knowledge of HSE legislation.

Important Note:

We work with a carefully selected set of recruitment agencies and do not accept unsolicited agency CVs. We will not be responsible for any fees related to unsolicited CVs.

", "Language": "en-US"}

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