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Sales and Customer Service Representative

2 months ago


Livingston, West Lothian, United Kingdom Office Angels Full time

About the Role

We are seeking an experienced and personable customer service representative to join our e-commerce team in Livingston. As a key player in providing excellent customer care, you will be responsible for handling customer inquiries via telephone, email, and live chat.

Key Responsibilities

  • Provide exceptional customer service and support to customers via various channels
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with the sales team to achieve sales targets and drive business growth
  • Stay up-to-date with product knowledge and company information to provide accurate and helpful responses to customers

What We Offer

Our client offers a competitive salary, up to £28,000 per annum, and a range of benefits including 25 days' annual leave and 8 statutory holidays. You will also have the opportunity to work in a fast-paced and dynamic environment with a team of enthusiastic and dedicated professionals.

About Our Client

Our client is a leading e-commerce company that values its employees and customers. They offer a positive and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.