Operations Director

2 weeks ago

Liverpool, Liverpool, United Kingdom AMR - Specialist Property Recruiters Full time
Job Title: Operations Director

Sector: Student/PRS (Private Rented Sector)

Salary: £55,000 - £75,000 per annum

Location: Liverpool

About the Company

AMR - Specialist Property Recruiters is a leading provider of accommodation for students and the Private Rented Sector (PRS), offering high-quality housing and services.

Job Purpose

The Operations Director will work closely with the Managing Director and management team to shape strategy, drive operational efficiency, and maintain high standards of property management.

Key Responsibilities
  • Operational Management: Lead and oversee all aspects of day-to-day operations for the business, ensuring seamless management of student and PRS properties.
  • Occupancy & Tenancy Rates: Work closely with the Managing Director to ensure occupancy and tenancy rate targets are met. Implement strategies to maximise tenancy rates and reduce vacancies across all buildings over different local sites.
  • Compliance: Ensure that all buildings and operations are fully compliant with relevant health & safety, fire safety, and other regulatory requirements.
  • Leadership & Team Management: Manage and develop a high-performing operations team, ensuring they have the resources and guidance required to meet operational targets.
  • Budget & Financial Oversight: Collaborate with the finance team to monitor budgets, control operational costs, and contribute to financial forecasting and reporting.
  • Customer Experience: Drive a tenant-first approach across all operations, ensuring a high standard of customer service is provided at all touchpoints.
  • Strategic Input: Support the Managing Director in shaping the long-term strategy for the business, contributing to expansion plans and new developments.
Key Skills & Experience
  • Proven senior-level experience within the student housing or PRS sector, with a strong track record of overseeing operations in a property management context.
  • Strong leadership and team management skills, with the ability to inspire and guide teams to meet operational goals.
  • In-depth knowledge of property compliance, particularly in health and safety, fire safety, and tenancy laws.
  • Experience managing budgets, financial forecasting, and operational cost control.
  • Excellent problem-solving abilities, with a proactive approach to overcoming challenges and improving efficiency.
  • Outstanding communication and interpersonal skills, with the ability to build strong relationships with tenants, staff, and external stakeholders.
Benefits

Competitive salary between £55,000 and £75,000, dependent on experience.

Opportunities for professional development and career progression.

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