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Surgical Support Professional
2 months ago
Job Summary
Job Responsibilities
Sales and Marketing Support
- Provide technical support to TE Sales Branches and Business Units in the sales and marketing of cardiovascular products, particularly those used by cardiac surgeons.
- Manage and control the inventory of demonstration equipment.
- Complete necessary documentation and client administration, notify Terumo representatives of issues or problems requiring immediate follow-up.
- Act as a Terumo Europe representative to HCPs and support staff related to Terumo CV products, procedures, and services.
- Maintain up-to-date knowledge of products, procedures, and services, including competitive products and services.
Clinical and Technical Support
- Represent Terumo Europe during surgeries to provide clinical support, troubleshooting, and other technical assistance.
- Provide follow-ups in hospitals and clinics, execute field clinical investigations in assigned institutions, receive and respond to technical inquiries, research solutions to questions and problems.
Educational Support
- Organize and conduct technical trainings and training programs for clinicians, hospital personnel, and office staff.
- Coordinate and conduct training of Sales Representatives (internal and external) and hospital staff (train the trainer) if required.
- Follow trends in the cardiovascular field on new products/procedures and inform Marketing and Sales functions on potential opportunities or threats for the Terumo CV business.
Seminar/Trade Show/Symposia
- Participate in technical seminars, Trade Shows, and Symposia.
- Act as a Terumo Europe representative and offer clinical and technical information to customers during these events.
Product Development
- Assist Terumo CV Marketing in providing product development requirements to Manufacturing.
- Coordinate Clinical Evaluations of updated or new products together with the designated Product Manager and/or responsible Sales Branch.
- Participate in planning and execution of clinical studies involving CV products together with the Terumo Medical and Clinical Department.
- Provide technical assistance to Terumo Europe Quality Affairs on Post-Market Product Performance Reviews.
Profile Description
- Requires a technical or science university degree with additional training/certification in cardiovascular surgery, nursing, or other relevant technical discipline.
- Having performed a minimum of 300 EVH cases over the last 3 years and a total of 5 years working experience in a clinical setting.
- Valid SCP (Surgical Care Practitioner) License.
- Affinity with sales and tailored customer approach.
- Excellent presentation and training skills.
- Fluency in English (written and spoken). Other languages are considered a plus.
- Willingness to travel 70% of working time in all EMEA territory.
Offer
Working for Terumo means contributing to society through healthcare.
Terumo offers an attractive salary and benefits package.
We offer an opportunity to work in a top-performing team. An organization where everyone is treated with respect. We strive to create a diverse, equal, and inclusive work environment. We invest in our associates by offering a broad array of development opportunities.
During your recruitment process, you'll be able to have conversations with Michael Brauner as the hiring manager and other passionate Terumo associates.
