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Front of House Team Associate

2 months ago

Cambridge, Cambridgeshire, United Kingdom Graduate Hotels Full time

Main Responsibilities

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Graduate Hotels. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their experience is memorable and enjoyable.

Key Responsibilities:

  • Deliver outstanding levels of hospitality to our guests, ensuring their needs are met and exceeded.
  • Develop and maintain a thorough knowledge of our food and beverage offerings, including menu items, ingredients, and preparation methods.
  • Assist with opening and closing procedures, ensuring the restaurant is prepared for service and all necessary tasks are completed efficiently.
  • Ensure compliance with all health and safety procedures, as well as food hygiene regulations.

Requirements

To be successful in this role, you will need:

  • Previous experience in a similar role, preferably in a high-volume restaurant or hospitality setting.
  • A customer-focused mindset and a passion for delivering exceptional service.
  • Strong organizational skills, with a keen eye for detail and ability to multitask.

What We Offer

In addition to a competitive hourly rate, we offer a range of benefits, including:

  • A supportive and inclusive work environment.
  • Delicious meals and discounts across our restaurants.
  • Access to wellbeing initiatives and employee benefits.