Customer Experience Ambassador

5 days ago


Preston, Lancashire, United Kingdom Vantage Motor Group Full time

About the Role

This role is a key part of our customer experience team, working 13.5 hours per week on Saturdays and Sundays. Your focus will be on creating a warm and welcoming environment for our customers, ensuring their experience with us is professional and positive.

Your Key Responsibilities

  • Engage with customers, building rapport and understanding their needs to provide a seamless experience.
  • Offer refreshments and encourage customers to browse our showroom, working closely with our marketing team to maintain high standards.
  • Work closely with our sales and service teams to ensure customers receive the best possible service.

What We're Looking For

We're seeking someone with a positive and friendly attitude, excellent communication skills, and the ability to adapt to different customer needs. You'll be confident, enthusiastic, and enjoy working in a customer-facing environment.

What We Offer

As a valued member of our team, you'll receive a competitive salary package, including a basic salary, 30 days of holiday pro rata (inclusive of bank holidays), and other benefits such as a staff car scheme and contributory workplace pension scheme.



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