Customer Experience Ambassador
5 days ago
About the Role
This role is a key part of our customer experience team, working 13.5 hours per week on Saturdays and Sundays. Your focus will be on creating a warm and welcoming environment for our customers, ensuring their experience with us is professional and positive.
Your Key Responsibilities
- Engage with customers, building rapport and understanding their needs to provide a seamless experience.
- Offer refreshments and encourage customers to browse our showroom, working closely with our marketing team to maintain high standards.
- Work closely with our sales and service teams to ensure customers receive the best possible service.
What We're Looking For
We're seeking someone with a positive and friendly attitude, excellent communication skills, and the ability to adapt to different customer needs. You'll be confident, enthusiastic, and enjoy working in a customer-facing environment.
What We Offer
As a valued member of our team, you'll receive a competitive salary package, including a basic salary, 30 days of holiday pro rata (inclusive of bank holidays), and other benefits such as a staff car scheme and contributory workplace pension scheme.
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