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Restaurant Operations Manager

2 months ago


Inverness, Highland, United Kingdom Pizza Express Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team as the Deputy General Manager of one of our Pizzerias. As a key member of our management team, you will be responsible for leading a dynamic team and driving commercial success in our restaurant.

Key Responsibilities
  • Collaborate with the General Manager to provide support across all management tasks, ensuring seamless day-to-day operations.
  • Maintain and uphold high standards consistently across quality, safety, and food, ensuring an exceptional customer experience.
  • Lead and coach your team towards achieving outstanding success, fostering a positive and inclusive work environment.
  • Strive for excellence in delivering memorable service to our customers, exceeding their expectations.
Requirements
  • Leadership Skills: Ability to inspire and lead a team effectively, with a proven track record of success.
  • Financial Management: Exposure to managing a Profit and Loss statement, budgeting, or financial analysis to drive optimal performance.
  • Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience.
What We Offer
  • Bonus Scheme of up to 20%.
  • Free Food on shift.
  • Pension & Life Assurance.
  • 50% discount on food and drink when you're not working.
  • Wagestream gives you access to up to 40% of your earned wages before payday.
  • Wellbeing Support for you and your family.
  • Referral Bonus of £1000 for referring managers.
  • Holiday & Sick Pay.
  • Development and progression opportunities.
About Us

PizzaExpress and Milano is a leading international brand, bringing pizza to the UK since 1965. We pride ourselves on being a customer-centric, commercially minded, and performance-driven organization. Our values are Head, Heart, and Home, reflecting our commitment to excellence, inclusivity, and respect.