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2 months ago
Food & Beverage Supervisor
Lancashire Cricket Club
An exciting opportunity has arisen for an individual to become part of the Lancashire Cricket Club team as a Food & Beverage Supervisor.
In this role, you will play a crucial part in assisting the management team to ensure that the Food & Beverage staff are well-prepared and knowledgeable, delivering an outstanding experience for our guests from the moment they arrive until their departure. You will also be expected to take charge as the senior representative of the hotel when necessary.
The Lancashire Cricket Club venue is a distinctive establishment situated within a renowned multi-purpose facility that hosts a variety of significant events, including international cricket matches and popular concerts.
This venue features 250 guest rooms, including 140 rooms with views of the pitch, a restaurant serving breakfast and dinner with a scenic outlook, and a bar that enhances the overall guest experience. This is not just a job at a hotel; it is an opportunity to be part of a vibrant cricket and concert venue.
Key Responsibilities
- Oversee a bustling service environment, addressing any challenges that may arise.
- Effectively communicate and delegate tasks to the service team.
- Greet guests in a courteous and welcoming manner.
- Take and deliver customer orders while consistently demonstrating exceptional guest service.
- Prepare dining setups in the restaurant area.
- Adhere to payment processing protocols.
- Manage guest inquiries promptly and efficiently.
- Ensure compliance with brand standards.
- Maintain accurate records of all Food & Beverage sales.
- Ensure the Food & Beverage department is always ready for service.
- Maintain appropriate stock levels in accordance with established procedures.
- Ensure cleanliness and organization of work areas.
- Comply with hotel security, fire regulations, and health and safety legislation.
- Adhere to local licensing laws.
- Support other departments as needed and foster positive working relationships.
Essential Requirements
- Prior experience supervising a hotel team in a four-star branded environment is preferred.
- Familiarity with integrated Food & Beverage point-of-sale systems.
- Experience in Food & Beverage service within a hotel setting.
- Strong organizational and administrative skills.
- Proficient IT skills.
- Ability to perform under pressure.
- Commitment to delivering high-quality guest service.
- Positive demeanor and excellent communication abilities.
- Capability to manage and inspire a team.
- Experience in work assignment and planning.
Benefits
- Increasing holiday allowance based on service duration.
- Two standard memberships for the Lancashire Cricket season.
- Participation in social events throughout the year.
- Access to fitness classes, table tennis, and yoga sessions.
- Basic contributory pension scheme with an option to upgrade after three months of service.
- Optional health cash plan scheme.
- Discounts at various partner establishments.
- Complimentary parking.
- Potential for hybrid working arrangements (subject to agreement).
We encourage candidates with the relevant skills and experience to consider this opportunity. Lancashire Cricket Club is committed to fostering diversity and equal opportunities within our organization.
We welcome applications from individuals of all backgrounds and ages, aiming to enhance our diversity and representation within the club.
