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Bilingual Customer Service Representative
3 months ago
Advancing People - Multilingual Recruitment Specialists are excited to announce an opportunity for a Dutch Speaking Customer Service Advisor to join our team on a remote basis.
In the role of Dutch Speaking Customer Service Advisor, you will be tasked with engaging clients, particularly those in the Dutch speaking regions, while also addressing inquiries from English speaking markets. Your primary focus will be to deliver exceptional customer service through various communication channels, ensuring that all inquiries are handled efficiently and professionally.
Key Responsibilities:
- Manage incoming customer calls
- Provide outstanding customer service
- Assist potential customers with their inquiries
- Process orders received through multiple channels including phone, email, and online
- Proactively support customer retention efforts
Candidate Profile:
- Fluency in Dutch and English
- Strong focus on customer satisfaction and a professional demeanor
- Excellent verbal and written communication skills
- Able to collaborate effectively within a team
- Proficient in computer usage
- Exhibits a positive and proactive attitude
This position is full-time and permanent, offering a competitive annual salary of £23,500 along with attractive company benefits.
This role is designed for remote work, with a requirement to attend monthly meetings.
We encourage you to consider this opportunity.
