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Sales Support Coordinator

2 months ago


Thetford, Norfolk, United Kingdom Universal Business Team Full time

We are seeking a proficient Sales Support Coordinator to become a part of a reputable family-owned enterprise. In this role, you will provide essential administrative assistance to the sales department, addressing customer inquiries, preparing quotations, and ensuring effective communication with key clients.

Key Responsibilities:

  • Manage customer inquiries and sales-related questions.
  • Maintain the CRM system with detailed customer interactions.
  • Improve customer satisfaction through enhanced service.
  • Assist the sales team with administrative tasks.
  • Prepare and issue quotes for clients.
  • Recognize potential opportunities with current clients.
  • Conduct follow-up communications via calls and emails.

Qualifications:

  • Exceptional organizational skills and efficiency.
  • Detail-oriented with a focus on accuracy.
  • Experience in generating quotes.
  • Proficient in Microsoft Office applications.
  • Able to prioritize tasks effectively and meet deadlines.
  • Client-oriented with strong communication abilities.

Working Hours: Monday to Friday, 08:00-16:30 (office-based)

Benefits:

  • Salary range: £25,000-£30,000 based on experience.
  • 21 days of annual leave plus 8 public holidays.
  • Annual salary evaluations.
  • Complimentary food and refreshments.
  • Pension plan.
  • Free parking available.