Housing Services Coordinator

7 days ago


Leigh, Wigan, United Kingdom Islington Council Full time

We are seeking a skilled and motivated individual to join our team as a Housing Services Coordinator. In this role, you will be responsible for managing telephone calls and queries, completing targeted campaigns, collecting income payments, and providing benefit advice and support in relation to rent arrears administration.

Key Responsibilities:
  • Manage telephone calls and queries from customers
  • Complete targeted campaigns to improve housing services
  • Collect income payments from customers
  • Provide benefit advice and support in relation to rent arrears administration

Requirements:

  • Experience of working in public sector housing
  • Ability to work in a multi-cultural community
  • Strong communication and interpersonal skills

About Islington Council:

Islington Council is a place rich with diversity and culture. We are committed to providing excellent housing services to our customers and are looking for a skilled and motivated individual to join our team.

Our Values:

We live by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out 'CARE', which is what we think public service is all about.

Equality and Diversity:

We are committed to equality and diversity and welcome applications from all qualified candidates. We operate a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.



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