Family Support Officer

2 days ago


Nottingham, Nottingham, United Kingdom Red Snapper Group Full time
Job Title: Family Support Officer

We are seeking a highly skilled and compassionate Family Support Officer to join our team at Red Snapper Group. As a Family Support Officer, you will play a vital role in providing support and guidance to women and children affected by domestic violence.

Key Responsibilities:
  • Provide high-quality case work support to survivors of domestic violence, working with each woman and her children throughout their journey.
  • Advocate on behalf of women and children with external agencies, including MARAC, courts, housing, children and adult social care, health, and other voluntary and community organizations.
  • Attend case review and team meetings, contributing to effective team communication and ensuring service standards are maintained.
  • Keep and maintain accurate and confidential records of all work undertaken.
  • Contribute to the delivery of service outcomes, using clear and coherent targets and monitoring systems to provide evidence that survivor outcomes are met.
Requirements:
  • Understanding of a women's refuge and how to keep the accommodation confidential and safe for women and children.
  • Understanding of the practical, emotional, social, and economic issues facing children and young people of different ages and their mothers/carers who are affected by domestic violence/abuse (DVA).
  • Sound knowledge of safeguarding for adults and children.
  • Ability to work sensitively and in a non-judgmental manner with vulnerable survivors.
  • Ability to record precise information and produce accurate and detailed case notes.
  • Ability to use or learn to use IT systems and software, including Microsoft Office or Microsoft 365 products.

We are an equal opportunities employer and welcome applications from candidates who share our commitment to providing high-quality services to survivors of domestic violence.



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