End User Deployment Specialist
1 day ago
Service Care Solutions - Social Work is seeking a skilled End User Deployment Engineer to join their team. As an End User Deployment Engineer, you will play a crucial role in supporting Enfield Council's IT infrastructure.
Key Responsibilities:- Deliver Day-to-Day IT Support: Ensure effective and timely resolution of incidents and requests related to End User Computing.
- Perform Troubleshooting and Support: Troubleshoot and administer Windows operating systems, Active Directory, and other relevant tools and platforms.
- Manage IT Equipment and Components: Manage IT equipment and components, including peripherals, laptops, tablets, and mobile devices across various operating systems.
- Adhere to Service Level Agreements: Utilize ticket handling tools such as Service Now to ensure adherence to service level agreements.
- Provide Excellent Customer Service: Provide excellent customer service with strong communication skills, both written and verbal, and demonstrate adaptability and empathy in both remote and face-to-face interactions.
- Travel Across the Borough: Travel across the borough to support various sites, requiring a full manual driver's license.
- Minimum of 12 Months Experience: Minimum of 12 months experience in delivering IT support within an End User Computing or IT Support team.
- Technical Proficiency: Technical proficiency with IT equipment and components, including peripherals, laptops, tablets, and mobile devices across multiple platforms.
- Experience in Troubleshooting and Administration: Experience in troubleshooting and administering Windows operating systems, Active Directory, Intune Autopilot, and SCCM.
- Proven Ability to Work with Service Level Agreements: Proven ability to work with service level agreements and ticket handling systems such as Service Now.
- Strong Customer Service Skills: Strong customer service skills with effective communication and problem-solving abilities.
- Full Manual Driver's License: Full manual driver's license for supporting various LBE sites across the borough.
- Desirable Experience: Desirable experience in a local government environment.
- ITIL Foundation or Equivalent Certification: ITIL Foundation or equivalent certification is advantageous.
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End User Deployment Specialist
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Enfield Town, Greater London, United Kingdom Service Care Solutions - Social Work Full timeJob Title: End User Deployment Engineer**Job Summary:**We are seeking a highly skilled End User Deployment Engineer to join our team at Service Care Solutions - Social Work. As a key member of our IT support team, you will be responsible for delivering exceptional technical support and deployment services to our clients.Key Responsibilities:Technical...
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End User Deployment Specialist
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Enfield Town, Greater London, United Kingdom Service Care Solutions - Social Work Full timeJob Title: End User Deployment Engineer**Job Summary:**We are seeking a highly skilled End User Deployment Engineer to join our team at Service Care Solutions - Social Work. As a key member of our IT support team, you will be responsible for delivering exceptional technical support and deployment services to our clients.Key Responsibilities:Technical...
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Enfield Town, Greater London, United Kingdom Service Care Solutions - Social Work Full timeEnd User Deployment EngineerService Care Solutions - Social Work is seeking a skilled End User Deployment Engineer to join their team. As an End User Deployment Engineer, you will play a crucial role in supporting Enfield Council's IT infrastructure.Key Responsibilities:IT Support and Management: Provide day-to-day IT support for End User Computing, ensuring...
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Enfield Town, Greater London, United Kingdom Service Care Solutions - Social Work Full timeEnd User Deployment EngineerService Care Solutions - Social Work is seeking a skilled End User Deployment Engineer to join their team. As an End User Deployment Engineer, you will play a crucial role in supporting Enfield Council's IT infrastructure.Key Responsibilities:IT Support and Management: Provide day-to-day IT support for End User Computing, ensuring...
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Enfield Town, Greater London, United Kingdom Service Care Solutions - Social Work Full timeEnd User Deployment EngineerService Care Solutions - Social Work is seeking a skilled End User Deployment Engineer to join their team. As a key player in supporting Enfield Council's IT infrastructure, you will be responsible for delivering day-to-day IT support for End User Computing, ensuring effective and timely resolution of incidents and requests.Key...
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Enfield Town, Greater London, United Kingdom Service Care Solutions - Social Work Full timeEnd User Deployment EngineerService Care Solutions - Social Work is seeking a skilled End User Deployment Engineer to join their team. As a key player in supporting Enfield Council's IT infrastructure, you will be responsible for delivering day-to-day IT support for End User Computing, ensuring effective and timely resolution of incidents and requests.Key...
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