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Multimodal Customs Specialist

2 months ago


Felixstowe, Suffolk, United Kingdom Red Recruit Ltd Full time
Job Title: Multimodal Customs / Operations Clerk

Location: Felixstowe

About Our Client:

Our client is a leading logistics and freight forwarding company specializing in providing comprehensive and efficient supply chain solutions. With a commitment to delivering exceptional customer service and operational excellence, they cater to a diverse range of industries, offering tailored services that include sea, air, and road freight, customs clearance, and warehousing.

Job Description:

Our client is seeking a motivated and experienced Customs Clerk to join their dedicated team. This is an excellent opportunity to become part of a close-knit team of engaged and highly motivated individuals, where you can expect to progress your career as the company expands.

Key Responsibilities:

  • Complete all aspects of customs clearance entries from start to finish for imports and exports, dealing with various modes of transport (Sea, Air, and Road).
  • Ensure all customs clearance declarations are submitted in a timely and accurate manner.
  • Create job files for Import LCL, FCL, and Air shipments in the MultiFreight System.
  • Monitor bookings to ensure each shipment sails as planned, liaising with agents overseas and the internal sales department when required.
  • Monitor ETAs on all files created, updating customers accordingly when reworking vessel delays.
  • Request release from carrier and chase accordingly to ensure haulier is not delayed when collecting the container for delivery.
  • Liaise with customers directly to arrange delivery bookings and rework accordingly when required.

Requirements:

  • Previous experience in a similar Customs role.
  • Excellent knowledge and understanding of the Customs tariff and the application of relevant procedures.
  • Familiar with different export/import regimes and modes of transport.
  • Experience using deferment accounts and FAS payment systems.
  • Formal training and detailed knowledge of customs import & export processes.
  • Understanding the impact of incorrect or false information in Customs declarations.
  • Strong written and verbal communication skills.
  • High attention to detail for compiling documentation and interpreting legal requirements clearly for customers.
  • Strong interpersonal skills and confident communicator.
  • Good problem-solving capability and critical thinking skills.
  • Self-motivated with effective organizational skills.
  • Proficient in Windows-based applications and industry-standard software.
  • Ability to work in a fast-paced environment ensuring clearance processes are completed compliantly and timely.

Package & Hours:

  • Salary: Dependent on experience.
  • Hours: Monday to Friday, 0900-1700.
  • Holidays: 20 days plus bank holidays, with an additional merit day at 2 years+.
  • Pension plan.
  • Free parking.

Why Work with Our Client:

  • Competitive salary based on experience.
  • Opportunity to work with a dynamic and supportive team.
  • Professional growth and development within a leading industry player.
  • Convenient working hours from 0830 to 1700hrs, Monday to Friday.