Store Layout Planner
4 weeks ago
About Us
At Halfords, we're dedicated to delivering an exceptional customer experience through innovative retail solutions. As a specialist retailer, we're committed to driving customer loyalty by offering a unique and convenient service experience. Our teams work together to create an engaging and seamless journey for our customers, from e-bike and electric vehicle servicing to on-demand solutions.
The teams at our Redditch Support Centre play a vital role in our success and growth, working closely with every other area of our business to ensure a smooth and efficient operation. We're looking for a talented individual to join our team as a Store Planner, responsible for creating and maintaining store layouts that drive sales and customer satisfaction.
Job Purpose
The Store Planner will be responsible for planning new store builds, refits, and major project work, as well as ongoing improvement and enhancements. This role requires a strong analytical mind, excellent communication skills, and the ability to work effectively with cross-functional teams.
Key Responsibilities
- Drive store performance by optimising space allocation and utilising data to inform decisions.
- Ensure each store reflects the agreed format principles to present a consistent Halfords offer.
- Maintain logical product flows and adjacencies that enhance the customer experience.
- Communicate space changes to relevant teams to ensure seamless execution.
- Act as a point of contact for store teams and Area Managers to address queries and resolve issues.
- Lead space changes with the Micro Space team to coordinate space changes driven by the Range Review process.
- Liaise with other elements of the Store Development and Property teams during in-store work.
Key Skills/Experience
- A motivated and sociable team member with a passion for retail and customer experience.
- Comprehensive understanding of retailing, with previous in-store experience an advantage.
- High standards of detail and consistency.
- Solid Excel skills and the ability to use data to drive decision-making.
- A confident communicator who can explain decisions and engage with the team.
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