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Customer Solutions Engineer
2 months ago
Quality Personnel is in search of a Product Support Engineer to enhance our team. This role is ideal for candidates with a solid technical foundation eager to progress in their careers.
Benefits:- Comprehensive vacation package
- Retirement savings plan
- Profit-sharing incentives
- Deliver product support to both internal teams and external clients
- Facilitate training sessions on product usage
- Maintain essential documentation, including site assessments
- Manage product returns and repair processes
- Analyze and investigate the root causes of product issues
- Assemble and test customer orders
- Oversee inventory management
- Liaise with suppliers regarding cost matters
- Prepare estimates and quotations for clients
- Develop and manage maintenance agreements
- Conduct site visits to customers as required
- Collaborate with various departments to ensure product success
- Engineering background is preferred
- Excellent customer service and analytical skills
- Ability to handle multiple tasks independently
- Strong negotiation capabilities
If you are a Technical Support Engineer or Service Engineer seeking professional growth, this position offers a chance to join a company that values employee development and success.