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Management Team Member

2 months ago

Birmingham, Birmingham, United Kingdom Turtle Bay Restaurants Full time

About the Role:

We are seeking an experienced and charismatic Assistant Manager to join our team at Turtle Bay Restaurants. As a key member of our management team, you will be responsible for leading by example and supporting our teams to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead and motivate a team of restaurant staff to achieve sales targets and provide excellent customer service
  • Develop and implement effective operational procedures to drive efficiency and productivity
  • Monitor and control costs to ensure profitability and minimize waste
  • Collaborate with the management team to develop and implement business strategies and initiatives
  • Provide exceptional customer service and resolve customer complaints in a professional and courteous manner
  • Recruit, train, and develop a high-performing team of restaurant staff
  • Conduct regular team meetings and provide feedback to staff to ensure they are aware of their performance and areas for improvement
  • Monitor and maintain high standards of cleanliness and hygiene in the restaurant
  • Ensure compliance with health and safety regulations and company policies

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career progression and professional development
  • A fun and dynamic work environment with a passionate and dedicated team
  • Discounts on food and drink for you and your friends
  • Relocation assistance for the right candidate

About Us:

Turtle Bay Restaurants is a leading restaurant chain that is passionate about delivering exceptional customer service and providing a unique dining experience. We are committed to creating a fun and dynamic work environment that encourages our staff to grow and develop their skills.