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Credit Controller

2 months ago

Huddersfield, Kirklees, United Kingdom Stark Building Materials UK Full time

Job Summary

We are seeking a highly skilled Credit Controller to join our team at Stark Building Materials UK. As a Credit Controller, you will play a crucial role in managing our company's cash flow and ensuring timely payments from our customers.

Key Responsibilities

  • Monitor and manage customer accounts to minimize the risk of bad debts and reduce Daily Sales Outstanding (DSO).
  • Proactively target delinquent accounts for timely collection of cash in line with our cash and overdue debt targets.
  • Manage and mitigate the risk relating to customer credit limits in line with company procedures.
  • Provide exceptional levels of customer service to internal and external customers.
  • Maximize sales opportunities within a defined customer base by effectively managing credit limits.
  • Follow up quickly and effectively any short payments made by customers.
  • Address and update all stop maintenance and over trading issues in accordance with Company policy and procedures.
  • Effectively contribute to the handling of all incoming and outgoing calls to ensure they are dealt with in a professional manner and meet agreed Company targets.
  • Undertake administrative duties as appropriate and ensure the system is updated accordingly.
  • Maintain and monitor the customer query database in order that queries are addressed and resolved efficiently and effectively.

What We Offer

  • Competitive Basic Salary in line with the UK Living Wage.
  • Retirement Savings Plan (Pension) - with Legal & General.
  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary.
  • WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
  • Employee Discount.
  • Refer a Friend scheme.
  • Wellbeing Centre via WorkPerks.
  • New Reward and Recognition programme - launching soon

Requirements

  • Previous credit control, sales ledger or finance experience preferred but not essential.
  • Experience in a customer-facing environment.
  • Theoretical Accounting experience from studies would be advantageous.
  • Good numeracy and literacy skills.
  • Passion for working with people.
  • A positive can-do attitude.