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Production Control Manager

2 months ago

Hatfield, Hertfordshire, United Kingdom Servpro Industries, Inc. Full time
Job Title: Production Control Manager

**Job Summary:**

We are seeking a highly skilled Production Control Manager to join our team at Servpro Industries, Inc. The successful candidate will be responsible for overseeing the production process, ensuring customer satisfaction, and managing relationships with centers of influence.

Key Responsibilities:

  • Customer Service: Oversee Franchise processes relating to customers and take care of customer needs.
  • Relationship Management: Manage relationships with centers of influence (COIs).
  • Production Management: Oversee scheduling of jobs, resources, and crews following Servpro Franchise production guidelines.
  • Documentation and Efficiency: Manage job file documentation, job profitability, and efficiencies.
  • Training and Development: Train, manage, and recruit production personnel.
  • Job Scopes and Paperwork: Create and/or review job scopes and ensure accuracy and clarity. Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently.

Requirements:

  • Effective Communication: Effective written and oral communication.
  • Math Skills: Intermediate math skills.
  • Experience: Experience in cleaning/restoration preferred.
  • Education: High school diploma/GED.
  • Certifications: IICRC certifications preferred.
  • Physical Demands: Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance. Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics). Ability to sit/stand/walk for prolonged periods of time. Ability to repetitively push/pull/lift/carry objects. Ability to work with/around cleaning products/chemicals. Ability to travel locally and out of state when necessary.
  • Background Check: Ability to successfully complete a background check subject to applicable law.

Benefits:

  • Health Insurance: Health insurance.
  • Dental Insurance: Dental insurance.
  • Vision Insurance: Vision insurance.
  • Retirement Plan: Retirement plan.
  • Paid Time Off: Paid time off.

Servpro Industries, Inc. is an EOE M/F/D/V employer.