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Personal Lines Insurance Administrator

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom e-Careers Limited Full time

Position Overview:

We are seeking a dedicated Business Administrator to oversee personal lines insurance operations. This role involves ensuring high-quality customer interactions primarily through telephone communication.

Key Responsibilities:

  • Deliver outstanding customer support, fostering strong relationships with clients.
  • Work collaboratively with management while also taking initiative on independent tasks.
  • Engage with account holders to ensure their needs are met.
  • Respond to customer inquiries in a timely manner.
  • Maintain ongoing communication with both current and potential clients.
  • Perform general administrative duties and support digital marketing efforts.

Qualifications:

  • Strong computer skills.
  • Exceptional verbal and written communication abilities.
  • Exhibit professionalism and integrity in all interactions.
  • Show enthusiasm for innovative ideas that drive business improvement.
  • Possess strong organizational skills and adaptability under pressure.
  • Be reliable, honest, and maintain a positive demeanor.