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Customer Service Representative

2 months ago

Worcester, Worcestershire, United Kingdom Sainsbury's Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Sainsbury's. As a key member of our retail team, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service on the shop floor, including serving customers on tills and collection counters
  • Be present on the shop floor and assist colleagues in the stock room
  • Work collaboratively with the team to achieve sales targets and provide a positive shopping experience
  • Participate in visual merchandising and store displays to create an engaging and welcoming store environment

What We Offer

  • A competitive rate of pay and a range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement
  • Opportunities for career development and progression within the company
  • A supportive and inclusive work environment that values diversity and promotes equality

Requirements

  • Previous experience in a retail or customer-facing role is desirable but not essential
  • A passion for delivering excellent customer service and a commitment to providing a positive shopping experience
  • Ability to work flexibly, including weekends and bank holidays

About Sainsbury's

Sainsbury's is a leading UK retailer that is committed to providing excellent customer service and creating a positive shopping experience for our customers. We are proud to be a fully inclusive retailer that values diversity and promotes equality.