Reservations Coordinator

5 days ago


South West London, United Kingdom GORING HOTEL Full time

Award-winning The Goring Hotel is seeking a skilled Reservations Coordinator to enhance our guest experience and drive hotel occupancy.

The ideal candidate will possess excellent communication skills, be highly organized, and have a passion for delivering exceptional customer service.

Key Responsibilities:

  • Process reservations accurately and efficiently to maximize hotel revenue
  • Collaborate with Front of House teams to ensure seamless guest experiences
  • Utilize Opera system to manage bookings and maintain high levels of customer satisfaction
  • Proactively identify opportunities to improve hotel operations and contribute to a positive work environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development in a Forbes 5-star property
  • Monthly complimentary wellness appointments and Employee Assistance Programme
  • Free meals on duty and uniform provided
  • A dynamic and supportive work environment with a family feel

Please note that only eligible candidates with a valid UK work permit/visa will be considered for this role.


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