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Warehouse Stock Controller

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Jardine Motors Group Full time

Role Overview

We are excited to present a new opportunity for a Warehouse Operative within our expanding TPS division. Reporting directly to the Warehouse Manager, the TPS Warehouse Operative plays a crucial role in managing the efficient and effective handling of incoming and outgoing warehouse stock, while ensuring exceptional service delivery to our customers.

With over 40 years of dedication, innovation, and hard work, Jardine Motors Group has evolved from a family-owned vehicle dealership to one of the UK's largest automotive dealer groups. We proudly represent 20 luxury and premium brands, including Audi, BMW, Mercedes, Ferrari, Porsche, and Volkswagen, across more than 70 locations nationwide.

Our strategic focus is to provide an unmatched level of service to every customer. Our competitive advantage lies in the quality of our workforce. We are selective in our hiring process, seeking individuals with high integrity, a passion for their roles, and a commitment to meeting the needs of customers and colleagues in alignment with our core values.

Key Responsibilities

Stock Management

• Verify all incoming stock deliveries against packing lists and ensure all parts are correctly numbered.

• Promptly report any discrepancies and annotate paperwork accordingly.

• Inspect incoming parts for damages and document any issues.

• Identify and allocate inbound parts to their designated locations (stock items, customer orders).

• Efficiently pick customer orders to prepare them for dispatch.

• Ensure that all parts issued over the trade counter are accompanied by authorized signatures, receipts, or payments.

• Follow First In, First Out (FIFO) stock management practices.

Stock Integrity

• Maintain stock securely and in optimal condition.

• Assist the Warehouse Supervisor with regular stock audits to ensure alignment between physical stock and computerized inventory.

• Position fast-moving parts conveniently to enhance picking efficiency.

Customer Service

• Deliver exceptional customer service by accurately picking parts and preparing them for delivery runs.

• Ensure that trade customers visiting the TPS Centre are served efficiently and promptly.

Operational Compliance

• Adhere to health and safety regulations at all times, particularly regarding manual handling.

• Follow established business processes and guidelines, including warranty procedures.

• Manage exchange units appropriately and process returns efficiently.

• Complete all necessary documentation accurately and in a timely manner.

• Utilize and update all systems effectively to perform assigned tasks.

Candidate Requirements

To be successful in the Warehouse Operative role, candidates must:

• Have experience in a parts or distribution environment, focusing on inventory control, goods receipt, and order picking.

• Possess a passion for the automotive sector.

• Demonstrate a proven track record of delivering excellent customer service.

• Exhibit a positive 'can-do' attitude and an honest approach.

• Be capable of lifting and transporting heavy items.

Essential Skills

• Proficient in computer use, including relevant systems and software (e.g., Excel).

• Ability to work collaboratively in a small team while also using personal initiative.

• Capable of accurately recording information in a clear and legible manner.

• Possess a methodical approach with strong attention to detail.

• Effective communication skills, both verbal and written.

At Jardine Motors Group, you will have the opportunity to cultivate a dynamic and progressive career while taking responsibility for delivering outstanding service. We believe in recognizing your potential and investing in your future, enabling you to develop skills and gain experience that will enhance your career trajectory. In addition to a competitive salary, we offer a comprehensive range of benefits, including:

  • 33 days of annual leave (including bank holidays) plus your birthday off if it falls on a working day.
  • Annual leave purchase and sale scheme, along with the option to engage in two days of paid charity work per year.
  • Enhanced maternity, adoption, and paternity leave options.
  • Cycle to work purchase scheme.
  • Vehicle purchase schemes across all JMG brands, along with preferential rates for parts, service, and labor.
  • Employee care helpline.
  • Pension scheme and life assurance.