HR Central Service Delivery Manager EMEA

4 days ago

London, Greater London, United Kingdom Wyndham Hotels & Resorts Full time
Job Summary

As a key member of the HR team, the HR Central Service Delivery Manager EMEA will play a pivotal role in delivering HR services to team members across the EMEA region. This role will be responsible for implementing activities that support the company's strategy from a people perspective, ensuring seamless HR delivery across the entire employee lifecycle.

Key Responsibilities
  • Manage key HR administration processes to ensure compliance and participate in all elements of the team member life cycle, including hiring, development, and retention of exceptional team members.
  • Support the talent and performance review cycle, as well as people matters across the EMEA corporate population.
  • Be accountable for the payroll process in all countries, including the regular pay cycle and any commission payments.
  • Consolidate processes and achieve efficiencies in areas such as HR, Finance, and Shared Services/Facilities.
Complexity, Scope, and Financial Responsibility

The activities and contribution of the HR Central Service Delivery Manager EMEA will have a significant impact on the performance of the business. This role will require the ability to work through complex situations, reduce risk, and interpret and implement company policies and employment legislation as appropriate.

Abilities/Key Competencies/Skills
  • Education to bachelor's degree level or beyond in Hotel/Hospitality Management, HR, or business discipline, or equivalent experience.
  • CIPD Qualified.
  • Generalist HR experience, including compensation, payroll, performance management, talent management, resourcing, and employee relations.
  • Experience in a corporate HR environment.
  • Fluency in verbal and written English is essential; an additional European language would be an advantage.
  • Highly capable user of Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook.
  • Previous working experience in a global company is essential.

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