Field Service Engineer

3 weeks ago


Charing Cross, United Kingdom Zenopa Full time
Job Summary

We are seeking a skilled Field Service Engineer to join our team at Zenopa. As a key member of our technical support team, you will be responsible for providing expert technical support and maintenance services to our customers.

Key Responsibilities
  • Carry out installations, repairs, and maintenance on Chromatography instruments, including HPLC, GCMS, and LCMS equipment.
  • Perform IQ/OQ/PM and repair tasks at customer sites, ensuring minimal downtime and compliance with contractual objectives.
  • Develop and maintain effective customer-facing communication and questioning skills to determine issues to be resolved.
  • Ensure customer field service reports are completed and surplus parts are returned to the office within a 48-hour time frame.
Requirements
  • Experience working on HPLC, LCMS, and GCMS equipment.
  • Happy to work on a main site majority of the time.
  • Full UK driving license.
  • Ideal qualifications include an HNC, HND, or BSc in a life science discipline or an ONC, HNC in an engineering discipline.
What We Offer
  • Up to £42,000 dependent on experience.
  • Company car (for personal use too).
  • Pension scheme.
  • Life assurance 4x salary.
  • Laptop.
  • Mobile phone.


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