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Credit Controller Specialist
2 months ago
We are seeking a highly skilled Credit Controller to join our team at SThree. As a key member of our Financial Operations department, you will play a crucial role in maintaining a portfolio of clients and ensuring timely invoice payments.
Key Responsibilities- Manage a portfolio of client accounts, ensuring invoices are paid promptly and in accordance with agreed terms.
- Utilize effective communication channels, prioritizing telephone contact to resolve queries and drive payment.
- Collaborate with key stakeholders to resolve disputes and improve client experience.
- Ensure accurate data analysis and query resolution, working closely with stakeholders and clients.
- Deliver monthly debt, cash collection, and DSO targets, producing high-quality customer statements.
- Work collaboratively with Sales Ledger, Sales Consultants, Placement Support, and Billing to maintain accurate customer records.
- Attend regular ledger reviews with Credit Control Manager/Team Leader, supporting ad-hoc initiatives as required.
- Select and escalate accounts to Legal or Trade Debt Partners where necessary, maintaining accurate records in D365.
- Ensure financial compliance and adherence to SThree processes.
- Significant experience in collections, with a good knowledge of O2C processes.
- Working knowledge of credit risk principles and experience managing a high-volume ledger.
- Expert communication and presentation skills, with the ability to review data and make confident decisions.
- Great negotiator and influencer, with a high degree of proficiency in Microsoft Office software (Excel, MS Word).
- Self-starter, disciplined, and detail-oriented, with the ability to work independently and as part of a team.
- The choice to work flexibly from home and the office, in line with our hybrid working principles.
- Bonus linked to company and personal performance.
- Generous 28 days holiday allowance, plus public holidays.
- Annual leave purchase scheme.
- Five days paid Caregiver/Dependant leave per annum.
- Five paid days off per year for volunteering.
- Private health care, discounted dental insurance, and health care cash back scheme.
- Opportunity to participate in the company share scheme.
- Access to a range of retail discounts and savings.
We are committed to ensuring that all processes are equitable, and everyone is treated with fairness and dignity. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
